Do you possess both entrepreneurship and the ability to establish and maintain a new concept? Then working as Operations Manager for VAPIANO in Copenhagen might be the next step for you. Within the company culture there is a strong dedication for empowerment and growing potential – by this you can expect all the support you need in order to grow your business. You will be reporting to the Country Manager and be responsible for the start-up of the first restaurant in Denmark.
Through your leadership you act as a role model by consistently creating a great atmosphere and making sure that your team loves going to work – and customers keep coming back for more. You have a sharp mind for business, and you always reach your objectives (whilst at the same time maintaining and elevating the brand). As Operations Manager some of your key tasks are:
- Overall customer management: customer service, customer satisfaction, excellent hospitality
- Operation Management i.e., administration, budgeting, inventories, technical insight
- Recruitment, training and development of brilliant new team members in alignment with the concept
- Analysis of the business and consistent improvement of results in innovative ways
- Consistent achievement of sales and profit targets through exceptional levels of operation management
- Act as a change agent coaching your team to success within the concept
You are a highly proactive individual who has the ability to solve problems, has business acumen and makes effective decisions. You might come from a similar position within the catering retail or service industry and see this opportunity as the next step. Regardless of your background, a key success factor in this role is a thorough understanding of operation management. It is equally important to have previous experience with leading teams of 40-50 employees or equivalent. You must have a strong customer focus as you will be face-to-face with the customers each and every day. Besides driving sales and providing excellent service you are familiar with Danish labour law and regulations.
Your success will be rewarded with generous benefits and great promotion prospects. It is the perfect combination of support and autonomy. It is essential that you are fluent in English and in one of the Scandinavian languages. Sufficient skills on operational level are important.
As well as a competitive salary, the successful applicant can expect a range of benefits in return, including a bonus system and a pension scheme.
Application and CV
For further information, please contact Senior Consultant Charlotte Kehlet Godt on +45 3137 2437. All applications are treated with absolute confidence.
About our client
Somewhere between the nicest of fast casual and hippest of casual dining restaurants is VAPIANO. Defining the future of fresh casual - a new and refreshing niche in the restaurant industry - VAPIANO is an innovative European concept serving made-to-order hand tossed pizzas, fresh, house-made pasta and hand tossed gourmet salads. An established concept with more than 70 worldwide locations and another 100 in development in the United States, Europe and the Middle East, VAPIANO puts a new spin on the dining experience with its urban upscale Italian decor and its modern customer service. Vapiano is a fast casual restaurant with a twist - customers use a "chip card" to personally order their food or drinks from the bar or from the individual fresh pizza, pasta or salad stations. With this new innovative technology, Vapiano is going to change the way restaurants do business!